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Refund Policy

At MintRemedies, your satisfaction is our priority. We are committed to providing high-quality products and a seamless experience. If something isn’t right, we’re here to help.

Eligibility for Returns

We accept returns or exchanges under the following conditions:

  • Items must be unused, unopened, and in original packaging

  • Request must be made within 7 days of receiving your order

  • Product must be in resellable condition

For hygiene and safety reasons, certain personal care items may not be eligible for return once opened.
 

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos as proof.

We will gladly offer a replacement or full refund at no additional cost.
 

Refund Process

Once your return is received and inspected:

  • Approved refunds will be processed within 5–10 business days

  • Refunds will be issued to your original payment method

  • Processing time may vary depending on your payment provider
     

Return Shipping

Customers are responsible for return shipping fees unless the item received is defective or incorrect.
 

Non-Returnable Items

The following items are not eligible for return:

  • Opened or used personal care products

  • Items not in original condition

  • Products purchased on clearance or final sale
     

Order Cancellations

Orders may only be canceled within 12 hours of placement. Once processed or shipped, cancellations are no longer possible.
 

Need Help?

For any concerns or assistance, please contact us through our Contact Us page. Our team is always ready to assist you with care and attention.

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